Delete your ServiceSeal account
You can delete your account and its data in the app, or ask us to do it here, without reinstalling the app.
In the app (fastest)
Open ServiceSeal → Account → Delete my account. You need to be online. Everything is deleted at once, from your phone and from our servers.
By email
Email support@serviceseal.app from the email address on your ServiceSeal account, with the subject Account deletion. We reply to that address to confirm it’s you, then delete your account, usually within two business days and no later than 30 days, and email you when it’s done. Don’t attach any documents.
Can’t get into that email? Sign in to the app and delete your account there. We don’t delete an account on a request we can’t confirm.
What is deleted
- Your account and sign-in
- Your business profile and logo
- Every agreement, change, payment record and signature, including your customers’ details
- Your backup
- Your trial and subscription records held by ServiceSeal and RevenueCat
- Your record of accepting the Terms and Privacy Policy
Deletion is permanent. Nothing can be restored afterwards, including agreements under a dispute hold. Export your data first if you might need it: in the app, Account → Export my data.
What remains, and for how long
- Any routine database backups our hosting provider keeps, deleted as they expire, currently within seven days.
- Security and request logs kept by our providers for a limited period, which may include your email address and IP address.
- Purchase records kept by Apple or Google, under their own policies.
- ServiceSeal on another phone keeps its copy until the app is removed from that phone, if you deleted by email rather than in the app.
- Documents you already sent to customers are theirs, and outside our control.
Your subscription
Deleting your account doesn’t cancel a subscription. Cancel it in your App Store or Google Play account settings.
Questions: support@serviceseal.app. Our Privacy Policy has the details.